Now Hiring - Sales & Service Tech II (Field, install & Repair) in Wausau, WI

Title: Sales & Service Tech II
Location: 1851 N 14th Ave, Wausau, WI
Headcount: 1
Union: CWA 4671 - CBA 046
Internal Posting: 5/13/22 to 5/23/22
Sales & Service Technician II
New hires must be fully vaccinated against COVID-19 by their start date with the company (or have been granted a religious or medical exemption accommodation).
Summary
Installs, maintains and/or repairs network facilities and associated apparatus from the station equipment to the line card. Performs other related duties.
General Duties
Duties include, but are not limited to, the following:
Driving: Frequent
Travel: Moderate
Install and maintain inside wire for residential/business broadband (HSI/Video) service
Install an array of networking equipment, including Fiber to the House, ONT, Wireless routers, Modems, and Gateways.
Install all wiring, and equipment as required for broadband continuity, digital subscriber carriers and associated broadband equipment, such as DSLAMS (Digital Subscriber Line Access Multiplier), Residential Gateways, and HSI (High-Speed Interface), and business class routers
Performs all types of cable construction and maintenance work associated with all network facilities; including repairs on conduit and manholes, cross-connections to switching equipment, removing and replacing line cards in central office/pair gain units
Read and understand service orders and trouble tickets, outside plant drawings, circuit diagrams and electrical schematics
Perform maintenance repair and preventable maintenance on buried, aerial and underground cable/fiber using various plant elements
Performs Aerial work that requires work to be performed from pole climbing, ladder, and bucket trucks. Possible add
Place aerial and buried plant and service drops
Navigate web, set up Business/Residential computers and demonstrate to customers
Support and actively participate in the promotion of Company products and services
Must be able to adapt to changes in the business that include advances in technology and new skills and procedures
Aids/assists other departments and contractors as required; be self-motivated; mentor co-workers; follow through on assignments in a timely manner
Qualifications:
High School Diploma or equivalent
Experience in telecommunications installation and maintenance
Basic keyboard and software skills
Must complete pole climbing certification, for which an individual cannot exceed 275 lbs.; fully clothed and with proper footwear
Must complete company provided training and demonstrate ability to complete full installs
Ability to work independently and desire to work face-to-face with customer
Ability to work outdoors in adverse weather conditions and in isolated or confined spaces
Valid drivers license and satisfactory driving record; CDL preferred
Must be available for flexible scheduling, holidays, after hours and call-outs
TESTS: Results obtained in standard tests for this position must meet minimum requirements established by the Company, in accordance with Company policy
Physical Requirements:
Climbing poles and ladders; frequent lifting of up to 75 pounds; pushing, reaching, bending and stooping; manual dexterity; good sense of balance; ability to sit or stand for long periods and good color vision.
Tools and Equipment Used:
Cable Locator
Hand Tools
Hand Held Terminal
Various Test Equipment
4 Tel Test System
Laptop Computer
Splicing Equipment
Fiber Optic Testing Equipment